The shipping costs are calculated when you checkout and are based on your country of origin. The shipping costs are charged for every order and not for every item so you only pay for shipping once per order even if you order multiple items. All shipments are handled by DHL or PostNL / your local post service. All items are incl. VAT, but without shipping costs. International customers should also note that Musiciangoods is not responsible for any taxes and duties charged by their country.

Eastern europe All orders over $ 50 Free Shipping Delivery 1-3 Working days
All orders below $ 50 $ 2.99 Delivery 1-3 Working days
Western Europe All orders over $ 50 Free Shipping Delivery 1-5 Working days
All orders below $ 50  $ 2.99 Delivery 1-5 Working days
Rest of the World All orders over $ 50 Free Shipping Delivery 3-18 Working days
All orders below $ 50 $ 8 Delivery 3-18 Working days

 

RETURN POLICY

We at Musiciangoods spend the utmost care to ensure that your order arrives in excellent condition. In case you are dissatisfied about your Musiciangoods order you can return it within 14 days as long as the item(s) are unopened in the original packaging, have not been damaged. Please contact us if this is the case. Send your email to contact@musiciangoods.com

In case the error can be accounted to Musiciangoods,  we will settle your case immediately. However, if Musiciangoods can not be accounted for the error the return cost are yours and if a new item needs to be sent you will have to pay for the shipping again. Musiciangoods can not be held liable for any return shipments getting lost in the mail.

Please note that Musiciangoods can not always refund money due to the nature and limited quantity of some of the offered products. In these cases products can be exchanged for other items or a gift certificate. If you are not sure about your order please contact us before placing your order to see what the possibilities are in terms of a refund. For some items Musiciangoods charges a 10% re-stocking fee due to hygienic reasons, re-packaging or payment fees.

 

Return address:

Musiciangoods
Urkersingel 23B
3083 ST Rotterdam
the Netherlands