Frequently Asked Questions

We ship to all countries worldwide.
We can guarantee that any of our mousepads will help you whether you're a beginner or professional music producer. Generally we try to push the DAW and piano chords mousepads more because these are the hardest aspects to learn and will change your music production.
We do not accept any drum samples from producers or sound designers outside our network. We have to ensure high-quality and royalty free samples and for that reason do not accept any third party drum samples.
If due to technical reasons you're unable to download your order, please send us an email or message on social media and we will manually send the product to you.
Only if you've selected the tracked order shipping method.
The mousepads are gaming sized, 35mm wide and 24 mm high. They are about 0.3 mm thick.
We usually ship out your order on the same day it's placed. How long it takes depends on the country you're from. Usually your order should generally arrive in between 3-14 days.
The top of the mousepad consists of a soft fabric material that ensures smooth navigation with your mouse. The bottom of the pads are rubberized to ensure maximum grip on any platform.
We do not refund any digital orders. We have preview samples for you to preview what you're buying.
You can download everything you've ordered from the "my account" page. Your downloads will remain here and you can download your order as many times as you'd like.