Most frequent questions and answers
Our files can be opened by both iOS and Windows devices. You’ll need no software to unzip your file on a mac computer. For Windows devices you’ll need unzip the file using Winzip, or Winrar.
We provide tracking links if this option is selected when checking out. If you do not have a tracking link, it can take 3 days to 3 weeks for your order to arrive. If you live in Europe or the USA shipping usually takes 3 to 7 days. Orders outside of these continents can take up to 3 weeks.