FAQ

Most frequent questions and answers

Go to the “my account” page listed under the menu item “login”. Then click on “downloads” to view and/or download your purchased products.

If you’re unable to download your file please send us a message via our contact page. We will send out your order manually.

Yes we ship to any country in the world. Keep in mind that orders outside of Europe and USA can take longer to arrive due to logistics.

Our files can be opened by both iOS and Windows devices. You’ll need no software to unzip your file on a mac computer. For Windows devices you’ll need unzip the file using Winzip, or Winrar.

All our samples are royalty free. You can use them for any purpose.

We provide tracking links if this option is selected when checking out. If you do not have a tracking link, it can take 3 days to 3 weeks for your order to arrive. If you live in Europe or the USA shipping usually takes 3 to 7 days. Orders outside of these continents can take up to 3 weeks. 

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